Melissa Brown
Head of Customer Success in Austin, TX
Melissa Brown
Head of Customer Success in Austin, TX
👋 Hey, I'm Melissa Brown.
Currently building something BIG over at Manychat!
🤹♀️ Exercising a combination of customer success, marketing, and coaching, I get to contribute value using all of my varied skills. And I love that.
💡 I bring a self-studied understanding of psychology and human behavior, practiced empathic communication and public speaking, and an innately diverse set of skills and perspective -- traveling the world for a couple years has something to do with it, my curiosity, copious extracurriculars and drive to create are a big part of it too.
👥 A people person through and through, collaborating and building towards a shared vision together is key for me. I evangelize everything I love and am always strategizing ways to make things better.
When I'm not working, I'm paddle boarding on the lake, bouldering at the climbing gym, or coaching people through career transitions. My current guilty pleasure: red bean buns from Tous les Jours.
I've done some fun things:
👰 Officiated a few weddings
🌎 Traveled around the world for 1 year with Remote Year - March 2016
🗣️ Presented as the keynote speaker for conferences on topics including marketing, self-care, and college & career strategy
🍽 Made top 4% of writers on TripAdvisor -- mostly about food
🏆 Featured as a Top Writer on Medium for personal development, self-improvement, travel, inspiration, and life lessons.