Melissa Brown

Product Marketing and Customer success in the United States

Melissa Brown

Product Marketing and Customer success in the United States

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👋People call me Melissa Brown. Why my whole name? They say it has a ring to it.

What motivates people to take action?

And if we want to modify those actions, how can we do that effectively?


These are some of my favorite problems to solve. Human behavior fascinates me. ✨


When it comes to marketing, I enjoy looking for patterns in qualitative data that can be used to gain a deep understanding of our personas -- maybe that's you!

I love psychology, and use empathy to identify alignment and bridge the gap between your problems and our solutions.

🎯The result?

Strategy and content to drive adoption, conversion, and retention.

Integrating customer success with product marketing, I enjoy delighting people with useful products. Ambitious and proactive, I'm constantly wearing multiple hats.


🌎 Traveled around the world for 1 year with Remote Year (March 2016).

🗣️ Presented as the keynote speaker for conferences on topics including self-care, college & career strategy, and personal marketing.

🏆 Made the "Top Writer" list on Medium for personal development, self-improvement, travel, inspiration, and life lessons.

  • Work
  • Education
    • Loyola Marymount University
Melissa is an avid learner, constantly seeking to improve her craft and grow within the marketing world. She is a hard worker and master brainstormer who brings a fresh perspective to any project and is always a joy to work with. Melissa has a knack for not only identifying problems, but also solving them, improving the customer experience from end to end. She is passionate and always willing to give 100%. She is hands down one of my favorite colleagues and friends in this life!
Zoë | Producer at Beyond
Melissa is a fantastic storyteller, she shares personal moments, combines them with insights that the audience can relate to, and then brings it back to reality by sharing practical strategies for improving in personal and professional life. She did a great job engaging and inspiring the young women in the audience! I would highly recommend her as a speaker or just in general as a person who can professionally represent your organization.
Miriam | Founder & CEO at Miriam Grobman Consulting
Working with Melissa as my career coach has changed my life. Melissa has the best understanding of underlying human motivations of anyone I have ever met. Her ability to quickly diagnose and help modify unwanted behavior is truly astonishing. I feel like I can bring any bad habit or insecurity to Melissa and she will quickly get to the true issue and help devise a plan to deal with it. I feel so lucky to work with her.